Dear Robert:

Thank you for your outstanding service in the sale of my condo at Del.  You, your sales team and choice of Attorney were a pleasure to work with and made a difficult process seem very simple.

I would particularly like to thank Carol for all her hard work in this deal.  She is professional from start to finish and is a tremendous asset to your company. I know that this sale required a lot of patience and perseverance, and I really appreciate all you did.

Sincerely,

Rich Drake

Rich:  When you take the time to write us, we view it as something special and we thank whole heartedly.